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Privacy
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services(including your name, contact details and payment details);
(c) information that you provide to us for the purpose of registering with us (including your name, contact details and payment details);
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your name, contact details and payment details);
(e) any other information that you choose to send to us;
Cookies
A cookie is a small file that a website stores on your device. We use two kinds.
Essential cookies keep the site working: they remember your session while you browse and book, and keep the site secure. They are always on and do not need your consent.
Optional cookies are set only if you agree when you first visit, and you can change your mind at any time using the "Cookie choices" link at the foot of every page.
The cookies we use:
• _stora_session: keeps you signed in and your booking in progress. Essential. Set by iBOXED (Stora). Lasts 7 days.
• ahoy_visitor and ahoy_visit: count visits to the site so we can see how it is used. Statistics. Set by iBOXED (Stora). Last 2 years and 4 hours.
• iboxed_consent: remembers your cookie choices. Essential. Set by iBOXED. Lasts 6 months.
• _ga and _ga_WB50V7WJ6Y: Google Analytics, which measures how visitors use the site in aggregate. Analytics, optional. Set by Google. Last 2 years.
• _gcl_au: Google Ads, which tells us which adverts led to an enquiry or booking. Advertising, optional. Set by Google. Lasts 3 months.
• chatbase_anon_id: runs the chat assistant and keeps your conversation together. Chat assistant, optional. Set by Chatbase. Lasts 1 year.
Google's privacy policy is at https://policies.google.com/privacy. Chatbase's is at https://www.chatbase.co/legal/privacy.
You can also block or delete cookies in your browser settings. Blocking essential cookies will stop you booking online.
A cookie is a small file that a website stores on your device. We use two kinds.
Essential cookies keep the site working: they remember your session while you browse and book, and keep the site secure. They are always on and do not need your consent.
Optional cookies are set only if you agree when you first visit, and you can change your mind at any time using the "Cookie choices" link at the foot of every page.
The cookies we use:
• _stora_session: keeps you signed in and your booking in progress. Essential. Set by iBOXED (Stora). Lasts 7 days.
• ahoy_visitor and ahoy_visit: count visits to the site so we can see how it is used. Statistics. Set by iBOXED (Stora). Last 2 years and 4 hours.
• iboxed_consent: remembers your cookie choices. Essential. Set by iBOXED. Lasts 6 months.
• _ga and _ga_WB50V7WJ6Y: Google Analytics, which measures how visitors use the site in aggregate. Analytics, optional. Set by Google. Last 2 years.
• _gcl_au: Google Ads, which tells us which adverts led to an enquiry or booking. Advertising, optional. Set by Google. Lasts 3 months.
• chatbase_anon_id: runs the chat assistant and keeps your conversation together. Chat assistant, optional. Set by Chatbase. Lasts 1 year.
Google's privacy policy is at https://policies.google.com/privacy. Chatbase's is at https://www.chatbase.co/legal/privacy.
You can also block or delete cookies in your browser settings. Blocking essential cookies will stop you booking online.
Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send you our newsletter and other marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);
(g) keep the website secure and prevent fraud;
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing
Personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
Policy amendments
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.